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Frequently Asked Questions

Get answers to common questions about Synvya Commerce

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What is Synvya Commerce?

Synvya Commerce is the easiest way to get your products in front of AI-powered shopping apps.

Instead of relying on big platforms that control who sees what, we publish your business and product info to the open Nostr network—an AI-friendly, decentralized system where you control your visibility.

This means when AI assistants are helping nearby customers shop, your offerings are discoverable—without ads, rankings, or algorithmic filters standing in the way.

How is this different from other marketing solutions?

Traditional marketing platforms—like Google or Meta—control your business data and use algorithms to decide who sees it. Your visibility depends on ad budgets, ranking formulas, and platform incentives.

With Synvya Commerce, your product and business information is published to Nostr, an open, decentralized network. You own the data and decide what to share. There are no gatekeepers or algorithms filtering your visibility—AI assistants can access your offerings directly, ensuring you're discoverable on your own terms.

How does Synvya make my business visible to AI shopping apps?

We publish your business data to the Nostr network, an open and decentralized protocol. AI-powered shopping apps that support Nostr can then discover your products and include them in search results when customers are looking for items you sell. This works similar to how search engines index websites, but specifically designed for AI shopping assistants.

Do I need to change my current store or checkout system?

No! Synvya Commerce works alongside your existing systems without requiring any changes. We integrate with platforms like Square and Shopify to gather your product information, then publish it to make you visible to AI apps. Your current store, checkout process, and customer experience remain exactly the same.

What if I don't want to use Synvya anymore?

We'll be sad let see you go but that’s totally fine. One of the key benefits of Synvya Commerce is that you own your data and your product catalog is published to the open Nostr network —so you’re never locked in.

Even if you cancel your Synvya subscription, your business information remains available on Nostr and can still be discovered by AI-powered shopping apps. You can then manage or update your catalog using any other Nostr-compatible app or service that supports marketplace events.

How much does Synvya Commerce cost?

Our Visibility Package costs $9.99/month or $99/year. This includes publishing your business information and product catalog to make you visible to AI-powered shopping apps.

We also have a Retail Package coming soon that will handle order processing for just 1% per order with monthly caps of $25 for up to 100 orders and $50 for up to 1,000 orders (a minimum of $9.99/month applies to the monthly fee).

What is the Nostr network?

Nostr is an open, decentralized protocol that allows information to be published and shared across different applications. Unlike traditional platforms controlled by single companies, Nostr is built on open standards that any developer can use. This means your business data published to Nostr can be accessed by any AI shopping app that supports the protocol.

What data does Synvya collect and store?

Synvya only stores your Nostr public key to identify you as a subscriber. We do not collect or store your business data. Any business information you enter is processed locally in your browser and published directly to the Nostr network. We never transmit, log, or retain your business information on our servers.

Can I remove my business data once it's published?

Data published to the Nostr network is decentralized and cannot be fully deleted or recalled once broadcast. This is similar to how information spreads on the internet. However, you can update your business information, and newer data will be used for search results.

Which e-commerce platforms does Synvya integrate with?

Today you can upload product and services information using a spreadsheet, for those who don't use an e-commerce platform or don't want to integrate it with Synvya.

We will soon release support for Square and Shopify, with more platforms planned for the future. If you don't use these platforms, you can still manually enter your business and product information through our interface.

How quickly will I see results?

Once you publish your business information, it becomes immediately available on the Nostr network. However, it may take time for AI shopping apps to discover and start including your products in their recommendations. The timeline depends on which AI apps are active in your area and how they index new businesses.

What do I need to use Synvya Commerce?

You'll need a NIP-07-compatible browser extension to sign up and use Synvya Commerce. This extension manages your Nostr identity securely without sharing your private keys with our service.

Popular options include:

  • For Chrome: Alby, nos2x, or Flamingo.
  • For Firefox: Alby, or nos2x-fox.
  • For Safari: nostash.

Is my data secure?

Yes. We employ encryption in transit and at rest, access logging, and principle-of-least-privilege access controls. Since we don't store your business data, there's minimal risk of your information being compromised through our service. Your Nostr private key remains secure in your browser extension and is never shared with us.

Can I try Synvya Commerce before committing to a subscription?

Because your business information is published immediately to the Nostr network—where it becomes discoverable by AI-powered shopping apps—we don’t offer a free trial period.

Your monthly subscription ensures your catalog stays up to date and visible to AI assistants. You’re free to cancel at any time, and your data remains available on Nostr even after cancellation.

What if I have technical problems or need support?

You can contact our support team at synvya@synvya.com. We're here to help you get set up and resolve any issues you might encounter while using Synvya Commerce.

Will this work for my type of business?

Synvya Commerce works for any business that sells physical products to local customers. Whether you're a retail store, restaurant, service provider, or specialty shop, if you have products or services that local customers might search for, Synvya can help make you visible to AI shopping apps.

Still Have Questions?

Can't find the answer you're looking for? Get in touch with us:

Email: synvya@synvya.com

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