1. Scope
This Privacy Policy applies only to the publicly accessible pages at synvya.com. If you later create an account or connect a store with Synvya Commerce, that activity is covered by our separate Synvya Commerce Privacy Policy.
At Synvya, your privacy is important to us. This website does not collect, store, or share any personal information unless you explicitly share it with us.
2. What We Collect
We respect your privacy: we don’t collect any personal data unless you choose to provide it. The only exception is if you fill out the waiting‑list form on the site—in that case, we collect the information you enter (name, company, email) and only that. Otherwise, we don’t set cookies, track your browsing, or store any other data.
3. Security
The Website is served exclusively over TLS (HTTPS).
4. Your Rights
Depending on where you reside, you may have the right to request access to, correction of, or deletion of personal data we hold about you, and to object to or restrict certain processing. EU/EEA visitors have the rights set out in Articles 15–22 GDPR, including the right to erasure ("right to be forgotten"). California residents may exercise rights under CCPA. To make a request, email privacy@synvya.com; we respond within 30 days.
5. How We Handle Your Contact Information
- If you explicitly opt-in to our waiting list, we store your name, company, and e-mail in an encrypted database managed by Synvya.
- We use it solely to (a) confirm your request, (b) share updates about product availability or onboarding, and (c) comply with legal obligations (for example, keeping suppression lists for opt-out requests).
- We never sell or rent this information. We share it only with subprocessors that help us send e-mail (e.g., our CRM or mailing-list provider) under confidentiality agreements.
- You may request access, correction, or deletion at any time by e-mailing privacy@synvya.com. We honor such requests within 30 days.
- Retention. We keep contact-form data for up to three years after your last interaction—or delete it sooner if you ask us to.
6. Children's Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal data, please contact privacy@synvya.com and we will promptly delete it.
7. Third-Party Links
Our Website contains links to third-party sites (e.g., LinkedIn, GitHub). Those sites may set their own cookies or collect personal data; Synvya is not responsible for their practices, so please review their privacy notices before interacting with them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will take effect 30 days after we post the revised Policy and update the "Last Updated" date above. Your continued use of the Website after that period constitutes acceptance of the change.
9. Contact Us
If you have any questions about this policy, feel free to contact us at privacy@synvya.com.